{"id":1231,"date":"2005-11-10T00:00:00","date_gmt":"2005-11-10T00:00:00","guid":{"rendered":"https:\/\/www.rirb.ie\/newsletter-november-2005\/"},"modified":"2005-11-10T00:00:00","modified_gmt":"2005-11-10T00:00:00","slug":"newsletter-november-2005","status":"publish","type":"post","link":"https:\/\/www.rirb.ie\/ga\/newsletter-november-2005\/","title":{"rendered":"Newsletter November 2005"},"content":{"rendered":"<p><P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">This is the 11th in a series of newsletters which the Board has decided to produce to keep applicants informed from time to time as to the procedures it follows and other developments. The Board\u2019s \u201cGuide to Hearing Procedures\u201d issued in April 2003 and in October of last year the Board issued the second edition of its Guide to the Redress Scheme. The Board\u2019s annual report for 2004 issued to the Minister for Education and Science in April of this year. This report can be viewed on the Board\u2019s website <A href=\"http:\/\/www.rirb.ie\/\">www.rirb.ie<\/A> and is available free of charge from the Board\u2019s office.<?xml:namespace prefix = o ns = \"urn:schemas-microsoft-com:office:office\" \/><o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><B style=\"mso-bidi-font-weight: normal\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/B><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><B style=\"mso-bidi-font-weight: normal\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Applications:<o:p><\/o:p><\/SPAN><\/B><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">The rate at which the Board receives applications has increased noticeably in recent months with the Board now receiving more than 600 per month and a total of 9551 to date. While all applications will continue to be acknowledged as soon as is practicable this will inevitably take considerably more time than heretofore.<o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><SPAN style=\"mso-spacerun: yes\">&nbsp;<\/SPAN><o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">The Board notifies applicants once it has received all necessary documentation in relation to their case. These notifications, known as completion letters, issue at a rate commensurate with the Board\u2019s ability to finalise applications and therefore do not always issue immediately after the Board has complied with its obligations in relation to the notification of relevant persons as outlined in the Residential Institutions Redress Act 2002 (Miscellaneous Provisions) Regulations 2002. At the time of writing it can take up to 6 months for a case to be scheduled once the Board has issued a completion letter to the applicant or his\/her solicitor indicating that the application is ready to proceed to hearing or settlement. This timeframe does not apply to those entitled to priority on grounds of age or medical condition.<o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><B style=\"mso-bidi-font-weight: normal\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Awards:<o:p><\/o:p><\/SPAN><\/B><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">To date the Board has completed the process in 4267 cases. 3154 offers have been made following settlement talks and 1006 awards have been made following hearings. 5 applicants have rejected their awards. 17 applications resulted in an award of \u20ac0.00 or no award. In applications covering 90 applicants refusals have issued for one reason or another. These applications have been refused as, on the face of the documentation, the application was outside the Boards terms of reference as laid down in the 2002 Act. In other words the applications did not relate to residential institutions as defined in the Act. These applications are determined by the Board immediately on receipt so that the applicant is informed at the earliest possible date that his\/her application is outside the ambit of the redress scheme. If the refusal refers to an institution now included in the scheme as a result of the Residential Institutions Redress Act 2002 (Additional Institutions) Order 2004 or the Residential Institutions Redress Act 2002 (Additional Institutions) Order 2005 the application will be reconsidered by the Board.<o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">The average value of awards to date is \u20ac76,500, the smallest award being \u20ac0.00 and the largest award being \u20ac300,000.<o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; mso-layout-grid-align: none\"><B style=\"mso-bidi-font-weight: normal\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Redress Board Bands<o:p><\/o:p><\/SPAN><\/B><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">The breakdown of awards by Redress Band is as follows:<o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&#13;<br \/>\n<DIV align=center>&#13;<br \/>\n<TABLE class=MsoNormalTable style=\"BORDER-RIGHT: medium none; BORDER-TOP: medium none; MARGIN: auto auto auto 18pt; BORDER-LEFT: medium none; BORDER-BOTTOM: medium none; BORDER-COLLAPSE: collapse; mso-border-alt: solid windowtext .5pt; mso-yfti-tbllook: 480; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-table-layout-alt: fixed\" cellSpacing=0 cellPadding=0 border=1>&#13;<br \/>\n<TBODY>&#13;<br \/>\n<TR style=\"HEIGHT: 34.5pt; mso-yfti-irow: 0\">&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">Redress Bands<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 161.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt\" width=215>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">Total Weightings for Severity of Abuse and Injury\/Effects of Abuse<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 93.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt\" width=125>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">Award Payable by way of Redress<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">Number<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 67pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt\" width=89>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">Percentage<o:p><\/o:p><\/SPAN><\/P><\/TD><\/TR>&#13;<br \/>\n<TR style=\"HEIGHT: 34.5pt; mso-yfti-irow: 1\">&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">V<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 161.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=215>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">70 or more<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 93.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=125>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">\u20ac200,000 &#8211; \u20ac300,000<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\">16<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 67pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=89>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\">0.38%<o:p><\/o:p><\/SPAN><\/P><\/TD><\/TR>&#13;<br \/>\n<TR style=\"HEIGHT: 34.5pt; mso-yfti-irow: 2\">&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">IV<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 161.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=215>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">55 \u2013 69<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 93.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=125>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">\u20ac150,000 &#8211; \u20ac200,000<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\">109<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 67pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=89>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\">2.61%<o:p><\/o:p><\/SPAN><\/P><\/TD><\/TR>&#13;<br \/>\n<TR style=\"HEIGHT: 34.5pt; mso-yfti-irow: 3\">&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">III<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 161.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=215>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">40 \u2013 54<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 93.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=125>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">\u20ac100,000 &#8211; \u20ac150,000<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\">827<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 67pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=89>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\">19.81%<o:p><\/o:p><\/SPAN><\/P><\/TD><\/TR>&#13;<br \/>\n<TR style=\"HEIGHT: 34.5pt; mso-yfti-irow: 4\">&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">II<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 161.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=215>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">25 \u2013 39<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 93.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=125>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">\u20ac 50,000 &#8211; \u20ac100,000<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\">2466<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 67pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=89>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\">59.07%<o:p><\/o:p><\/SPAN><\/P><\/TD><\/TR>&#13;<br \/>\n<TR style=\"HEIGHT: 34.5pt; mso-yfti-irow: 5\">&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">I<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 161.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=215>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">Less than 25<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 93.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=125>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">Up to \u20ac50,000<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\">757<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 67pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=89>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: center\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\">18.13%<o:p><\/o:p><\/SPAN><\/P><\/TD><\/TR>&#13;<br \/>\n<TR style=\"HEIGHT: 34.5pt; mso-yfti-irow: 6; mso-yfti-lastrow: yes\">&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">Total<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 161.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=215>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 93.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=125>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 59.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=79>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">4175<o:p><\/o:p><\/SPAN><\/P><\/TD>&#13;<br \/>\n<TD style=\"BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #d4d0c8; WIDTH: 67pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 34.5pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt\" width=89>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: center; mso-layout-grid-align: none\" align=center><SPAN lang=EN-IE style=\"FONT-SIZE: 10pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial\">100%<o:p><\/o:p><\/SPAN><\/P><\/TD><\/TR><\/TBODY><\/TABLE><\/DIV><\/o:p><\/SPAN>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\"><B style=\"mso-bidi-font-weight: normal\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Dealings with Staff.<o:p><\/o:p><\/SPAN><\/B><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">In the recent past a small number of applicants have acted in an unacceptable manner when dealing with staff.<SPAN style=\"mso-spacerun: yes\">&nbsp; <\/SPAN>Abusive language has been used and threats of violence made both over the telephone and in person. The staff endeavour at all times to provide a professional and courteous service to applicants and their legal representatives and the Board will not tolerate such abusive conduct. Accordingly staff members have been instructed to note any unacceptable conduct and bring it to the attention of the Board. <o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">The Board has a duty to protect its staff members while processing the maximum numbers of cases in the shortest time. The processing of cases where staff members are abused by applicants entails the devotion of inordinate periods of staff time as the protection of staff members may require duplication of personnel.<SPAN style=\"mso-spacerun: yes\">&nbsp; <\/SPAN>Where staff members are mistreated in this fashion the Board will adjourn the case to the end of the list so as to assist the prompt processing of the maximum number of applications in the common good.<o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\"><SPAN lang=EN-IE style=\"FONT-SIZE: 14pt; FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\"><SPAN lang=EN-IE style=\"FONT-SIZE: 14pt; FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><B style=\"mso-bidi-font-weight: normal\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Sittings<o:p><\/o:p><\/SPAN><\/B><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">The Board sits every day in its premises in Clonskeagh and now completes approximately 180 cases per month. It has also sat in <\/SPAN><?xml:namespace prefix = st1 ns = \"urn:schemas-microsoft-com:office:smarttags\" \/><st1:place><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Galway<\/SPAN><\/st1:place><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"> and <\/SPAN><st1:place><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Limerick<\/SPAN><\/st1:place><I style=\"mso-bidi-font-style: normal\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">.<\/SPAN><\/I><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"> The Board sits for approximately one week per month in <\/SPAN><st1:City><st1:place><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Cork<\/SPAN><\/st1:place><\/st1:City><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"> and will continue to do so as long as there are sufficient applications from the region. <o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: justify\"><B style=\"mso-bidi-font-weight: normal\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Advertising<o:p><\/o:p><\/SPAN><\/B><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none; mso-line-height-alt: 12.0pt\"><SPAN lang=EN-IE style=\"FONT-SIZE: 14pt\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none; mso-line-height-alt: 12.0pt\"><SPAN lang=EN-IE style=\"FONT-SIZE: 14pt\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">In accordance with its remit under section 5 (b) of the Residential Institutions Redress Act 2002 to \u201cmake all reasonable efforts, through public advertisement, direct correspondence with persons who were residents of an institution and otherwise, to ensure that persons who were residents of an institution are made aware of the function\u2026\u2026of the Board\u201d an extensive advertising campaign has been undertaken by the Board. <o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Advertisements have been placed in all the national broadsheet and tabloid newspapers as well as the main provincial newspapers. Advertisements have also been placed on RTE 1 television, Network 2, Sky 1, Sky News, TV3 and TG 4. The Board has also placed advertisements on all national and major local radio stations. The Board held 12 information days throughout <\/SPAN><st1:country-region><st1:place><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">England<\/SPAN><\/st1:place><\/st1:country-region><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"> in 2004 as well as placing advertisements in Sunday newspapers, daily newspapers and publications aimed specifically at the Irish community as well as distributing 7,500 leaflets and 7,500 pamphlets to the network of Irish Societies. The Board has also placed adverts in all Irish daily newspapers and selected papers in the U.K. highlighting each Ministerial Order which added institutions to the schedule to the Redress Act. This month the Board has also placed advertisements in the main Irish newspapers, selected <\/SPAN><st1:country-region><st1:place><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">United Kingdom<\/SPAN><\/st1:place><\/st1:country-region><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"> publications and Irish publications in the <\/SPAN><st1:country-region><st1:place><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">U.S.A.<\/SPAN><\/st1:place><\/st1:country-region><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"> and <\/SPAN><st1:country-region><st1:place><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Australia<\/SPAN><\/st1:place><\/st1:country-region><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">. In total the Board has placed 1,492 advertisements.<o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><SPAN style=\"mso-spacerun: yes\">&nbsp;<\/SPAN><o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">In addition the Department of Foreign Affairs has, at the request of the Board, sent information on the role and functions of the Board, as well as highlighting the closing date for receipt of applications, to its embassies asking them to forward this information to all relevant Irish bodies with whom they have contact.<o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">The Board\u2019s web-site has been in operation for three years and is used as the conduit for newsletters, statements and media releases and includes all relevant information on the Board such as the Act of 2002, the Regulations, the guides to the scheme and more. The web-site received almost 5,000 visits in October.<o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">This campaign, the Board\u2019s newsletters, annual reports and subsequent media reports have ensured that the Board retains a high public profile. In addition the various controversies involving the Board have further raised the profile of the process, as has the frequency with which the Board is mentioned on talk and news programmes on both radio and television as well as in the Oireachtas. The Board is also aware that there continues to be extensive advertising by third parties here in <\/SPAN><st1:country-region><st1:place><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">Ireland<\/SPAN><\/st1:place><\/st1:country-region><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"> as well as abroad which has served to inform people of its existence. This advertising has been predominantly in the print media. <o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\"><o:p>&nbsp;<\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 12pt; mso-layout-grid-align: none\"><SPAN lang=EN-IE style=\"FONT-FAMILY: Arial\">As a result of the foregoing the Board is satisfied that it has fulfilled its mandate in relation to informing potential applicants of its existence and functions. Nonetheless it would welcome any practical suggestions as to how it could inform other potential applicants who may not be aware of its functions.<o:p><\/o:p><\/SPAN><\/P>&#13;<br \/>\n<P>&nbsp;<\/P><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is the 11th in a series of newsletters which the Board has decided to produce to keep applicants informed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10],"tags":[],"class_list":["post-1231","post","type-post","status-publish","format-standard","hentry","category-nuacht"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - 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