Accessibility statement for The Residential Institutions Redress Board

At The Residential Institutions Redress Board we are committed to making our website accessible, in accordance with S.I. No. 636/2023 – European Union (Accessibility Requirements of Products and Services) Regulations 2023. We aim to ensure that as many people as possible, including those with disabilities, can perceive, understand, navigate, and interact with our digital content effectively. 

This accessibility statement applies to https://www.rirb.ie.

The Residential Institutions Redress Board takes the following measures to ensure accessibility:

  • Accessibility is part of our internal strategies.
  • Accessibility is integrated into our practices and procedures.
  • Our website content is regularly checked and monitored for accessibility.
  • Accessibility training is provided for employees.

Our compliance status

We have been actively working to improve the level of accessibility on our website, and we believe this website is compliant with the Web Content Accessibility Guidelines 2.1 level AA. Some of our content, such as documents, falls outside the scope of the European Accessibility Act.

Accessibility features of this website

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 200% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • View content in different ways without losing information or structure.

When we publish information on this website, we will try to:

  • Structure content well
  • Use plain English (except for academic or scientific words that do not have an alternative)
  • Use short sentences
  • Explain acronyms
  • Write good link text
  • Ensure new features work on assistive technologies.

Non-Accessible Content

The content below is not within the scope of the applicable legislation:

  • PDFs and videos published on the website prior to 28th June 2025 fall outside the scope of the European Accessibility Act and may not be compliant.

Preparation of this accessibility statement

This statement was prepared on 16th July 2025.

The Residential Institutions Redress Board assessed the accessibility of this site using an external evaluation by an external entity.

Feedback process

We welcome your feedback on the accessibility of this website. You can contact our Accessibility Officer using the information below. They are responsible for providing, arranging, or coordinating assistance and guidance, to persons with disabilities accessing services provided by us and are the designated contact person for people with disabilities wishing to access such services. If you are visiting one of our offices and wish to discuss physical accessibility in advance, please also contact the Accessibility Officer.

The Accessibility Officer’s  contact details are as follows:

Name: Marian Maguire

Address: The Residential Institutions Redress Board,3rd Floor, St Stephens Green House, Earlsfort Terrace, Dublin 2, D02 PH42.

Telephone: 01 2680600

Email Address: general@rirb.ie

Enforcement procedure

You are entitled to lodge a complaint with the Office of the Ombudsman or the Workplace Relations Commission if you are dissatisfied with our response. 

Office of the Ombudsman: 

Workplace Relations Commission:

Advice on making a complaint under the Equal Status Act

 

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